How to remove 1-800 Microsoft pop up scam from the computer and browsers

So, here's another article about a new tech-support scam, called 1-800 Microsoft pop up. Usually the articles about tech-support scam contain the same data, but we will make separate articles on the topic of each new such threat, so that it is easier for the victims of fraud to find useful information.


1-800 Microsoft pop up scam adware

What is 1-800 Microsoft pop up scam and how it works

So, what does the user, whose computer is supposedly infected by the terrible virus, see? Using the Internet, you can suddenly stumble upon a large pop-up window that looks like a window with messages from the browser. In this window you will see a message with a terrible discovery: it turns out that your computer is infected with a virus, and you can lose all your files. The text of the messages may vary slightly in different versions of the program, but the bottom line is that you are assured that the Microsoft support service contacts you and you can delete the virus only by calling the specified (free) number. In addition, scammers indicate that restarting the computer or closing the browser window will lead to immediate system crash or data loss. The popup window does look a bit strange, it cannot be closed and as long as it is open you can’t perform any actions in the browser. Many users, not having experience with such fraud, believe that the computer is infected and bring tens and sometimes hundreds of dollars to scammers. If you see this window right now - in any case do not call the specified number and do not perform any actions that you are advised there.


We will debunk the allegations of scammers one at a time, and start from the very beginning. Your computer is infected with a virus! It's a lie. 1-800 Microsoft pop up is not a virus, and has nothing to do with the software on your computer. Moreover, the pop-up window is caused by the site itself, which you went to, and can not harm you. Scammers say not to restart the PC and not to close the browser because by doing this you will be able to go back into the browser and continue to surf the Internet. Strictly speaking, this is the universal medicine for such scams: close the browser from the task manager, then start a new session - and the virus will magically disappear.


The second item is the name of the pop-up window. Scammers choose various well-known names to make that message look real. Such windows are displayed on behalf of Microsoft, Apple, Google, FBI, CIA and any other government agencies or large companies that earned the trust of users. Remember: no company, whether it is a manufacturer of any programs, operating systems or antiviruses, will not contact you in such a strange way and require a call back. Now each such company has a high-quality support service with its own separate site, forum and question-and-answer service.


The third item is a toll-free number. As you may have guessed, the number is not free at all. Calling to the specified number you will be extremely surprised by the bill from the telephone company at the end of the month. This is the first stage in which scammers make a profit. Naturally, by calling you won’t talk to a real tech support agent. You will talk to the scammer, who will be trying in every way to try to access your computer, arguing that other methods of solving the problem do not work, and he needs to diagnose the system, and so on. By giving access to your PC, you expose your data to a serious threat, since a fraudster can do virtually anything with your computer, from installing dangerous viruses to connecting it to a botnet.


All previous stages were a test of the victim, a test of experience. If the victim could not close the window and called the suspicious number, then it's time to connect heavy artillery. The scammer will open the system console or registry, and begin to convince you that the computer is infected, showing random registry lines or system file names. After that, he will try to sell the victim a program that will clean the system of viruses (and probably will be a virus itself). The sale of antivirus is the second time when scammers will try to earn from you. And, finally, the third way is payment by card. Scammers will try to find out your card number and the necessary access codes to use it. If you, at the time of reading the article have already purchased an antivirus and reported data to scammers - immediately call your bank and block the card.

1-800 Microsoft pop up scam deletion

If you read this article before calling the scammers, we congratulate you: you have independently removed a dangerous virus by simply closing the browser window. In this situation, there is one thing: a malicious site may appear again. The first time you could accidentally get on an infected site, but if it happens again - it means that your computer really does have a virus, and it belongs to the browser hijackers type. Such viruses manipulate the user's browser, slip him links to untrusted sites and show excessive amounts of advertising. If you do not want to continue to see ads, spam and pop-ups like Microsoft pop up scam 1-800, then use our instructions to clean your computer from adware. Remember that the best way to do this is to use the antivirus, as it will easily find all the advertising programs and completely remove them, leaving them no chance to recover.


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1-800 Microsoft pop up scam removal instructions

If you use MAC OS, follow our article: MAC adware removal.



Step 1. Uninstall suspicious programs from Control Panel

Instruction for Windows XP and Windows 7

1. Click Start, click Control Panel, and then double-click Add or Remove Programs.

2. In the Currently installed programs box, click the program, and then click Change or Change/Remove.

3. Follow the instructions that appear on the screen to make the changes that you want.

Press Start - Control Panel Choose Programs - Uninstall a program Choose needed program and click 'Uninstall'


Instruction for Windows 8

1. Point to the upper-right corner of the screen, move the mouse pointer down, and tap Search.

2. Enter Control panel in the search box, and then click Control Panel.

3. Under View by: select Large Icons, and then click Programs and features.

4. Click the program, and then click Uninstall.

5. Follow the instructions on the screen.


Instruction for Windows 10

1. On the field Search Windows type 'Control Panel'

2. Click Uninstall a program

3. Select program and press Uninstall

Type 'Control Panel' in Search field Programs in Control Panel Choose needed program and click 'Uninstall'


Step 2. Remove unfamiliar extensions from the browser


Instruction for Google Chrome

1. Launch Google Chrome browser, click Menu (Customize and Control Google Chrome)

2. Select More tools > Extensions. Left-click on Extensions

3. On the extension, click Remove from Chrome

4. A notice to remove the extension will appear. Click Remove

How to remove 1-800 Microsoft pop up scam from Google Chrome. Step 1 How to delete 1-800 Microsoft pop up scam from Google Chrome. Step 2 How to uninstall 1-800 Microsoft pop up scam from Google Chrome. Step 3


Instruction for Internet Explorer

1. Launch Internet Explorer

2. Click Tools

3. Select Manage add-ons

4. Select extension and press Disable

How to uninstall 1-800 Microsoft pop up scam from Internet Explorer. Step 1 How to remove 1-800 Microsoft pop up scam from Internet Explorer. Step 2 How to delete 1-800 Microsoft pop up scam from Internet Explorer. Step 3


Instruction for Mozilla Firefox

1. Launch Mozilla Firefox

2. Open Menu

3. Click Add-ons

4. Select Extensions

5. On the add-on, press Remove

How to uninstall 1-800 Microsoft pop up scam from Mozilla Firefox. Step 1 How to delete 1-800 Microsoft pop up scam from Mozilla Firefox. Step 1 How to remove 1-800 Microsoft pop up scam from Mozilla Firefox. Step 3


Instruction for Safari

1. Open Safari browser

2. Click Menu (Display a menu of General Safari Settings)

3. Select Reset Safari...

4. Press Reset

How to delete 1-800 Microsoft pop up scam from Safari. Step 1 How to uninstall 1-800 Microsoft pop up scam from Safari. Step 2 How to remove 1-800 Microsoft pop up scam from Safari. Step 3


Instruction for Opera

1. Start Opera browser

2. Click Menu (Customize and Control Opera)

3. Select Extensions

4. Choose extension and press button Remove from Opera

How to remove 1-800 Microsoft pop up scam from Opera. Step 1 How to delete 1-800 Microsoft pop up scam from Opera. Step 2 How to uninstall 1-800 Microsoft pop up scam from Opera. Step 3


Video instruction how to remove ads from the browser




Step 3. Delete elements that would stay after uninstalling suspicious programs

1. Remove files and folders, if they stayed:

  • Type program' name in the search box
  • Scroll to the bottom of the list of search results. Under Search again in, Click Computer
  • Wait for the search results
  • Delete items found

2. Delete registry keys

  • Click the Start button
  • Type Regedit.exe and press Enter
  • Press Ctrl+F and type 'program' name'
  • Click 'Find Next'
  • Delete the entries that were found

Step 4 (Optional). Scan the computer with antimalware scanner

  • Download antivirus tool, e.g. Adwcleaner
  • Press Scan button


AdwCleaner start window


  • Press Clean button


AdwCleaner scan the system




Published by KateRealta



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