How to remove Advanis from the computer and browsers

Unwanted programs are very diverse in their forms. They range from the custom viruses, created for one “big game” (the server of well-known international company, for example), to harmless adware that can’t do nothing except showing ads. Unwanted programs could also be separated on two groups on the basis of their actual doings. There are viruses that do something on your PC (encrypt files, steal information, seize the control over the system), and there are viruses that can’t do anything, but they use social engineering to urge their victims to harm their computers (download some files, install viruses, give the numbers of their credit cards etc.). Today we will talk about the tech-support scam, called Advanis, and this program belongs to the second type: it is totally, completely harmless, but if user will take the scammer’s bait – the consequences might be very unpleasant.


Advanis adware

What is tech-support scam and how it works?

Tech-support scam is a separate group of fraud schemes that requires minimal amount of efforts, funds and knowledge. The scheme is based on the simple program that penetrates user’s PC. The program has one job: to install on computer and get into startup folder. Then, the program runs before the system boots, and shows large banner that covers the whole screen, including all shortcuts, taskbar and “Start” button. This program can also be called a screenlocker. The only difference between tech-support scam and a screenlocker is that screenlockers act more straight, and just require money for removing the banner. Advanis, instead of demanding a ransom, says that “Your device needs to be repaired” and offers you to call 1-844-410-9688 that is, probably, the number of your “PC administrator or PC/device manufacturer”. This attempt is so naive that it can only call smile on the faces of experienced users, but we shouldn’t forget that each day thousands of novice users enter the Internet, and they don’t know anything about adware, viruses and other methods to trick the user.

As we see, scammers stake on their own social engineering skills and want victim to call them and hear everything that they will say. According to this we can assume that the stupid description is an attempt to weed out the experienced users. If user believes that there is a mysterious “administrator and manufacturer” of his PC, and he can be reached by the telephone number – than he will probably agree to give up his bank account or to grant scammers the remote access to his computer. Anyway, let’s summarize: Advanis is totally unsafe and the best thing you can do is to remove it from your PC. You shouldn’t, in any case, call the specified number, because it’s paid and extremely expensive.

Advanis removal tool

You can delete Advanis manually or by using an antivirus. The main thing in Advanis deletion is to enter the Safe mode, and after that you will be able to use Process manager or install a decent antivirus, because Startup folder doesn’t work in Safe mode. Under this paragraph you will find the instructions on entering the Safe mode and on Advanis manual deletion. If you prefer the easier and safer automatic way – just hit the button below to learn more about Spyhunter antivirus that will easily cope with Advanis and other suchlike “viruses”.


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Removal instruction


Step 1. Boot the system into safe mode

  • Press Start
  • Type Msconfig and press Enter

Safe mode. Step 1


  • Select Boot tab

Safe mode. Step 2



  • Select Safe boot and press Ok

More information about Safe mode: What is Safe Mode and how to boot computer in Safe Mode


Step 2. Show all hidden files and folders

  • Press Start
  • Click on Control Panel

Show hidden files. Step 1


  • Select Appearance and Personalization

Show hidden files. Step 2


  • Click on Folder Options
  • Select View tab
  • Select Show hidden files, folders and drives

Show hidden files. Step 3


  • Press Ok


Step 3. Remove virus files


Check next folders to find suspicious files:

  • %TEMP%
  • %ProgramData%


Step 4. Fix hosts file

  • Go to %SystemRoot%\System32\drivers\etc\ folder



  • Open hosts file using Notepad or other text editor
  • Delete suspicious elements
  • Basic hosts file looks like this:



Step 5. Clean registry (for experienced users)

  • Click Start
  • Type Regedit.exe and press Enter
  • Clean startup registry keys
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\RunServices
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit

Step 6. Scan computer with antivirus


Step 7. Disable Safe Mode and restart computer

  • Press Start
  • Type Msconfig and press Enter
  • Select Boot tab
  • Remove the check near Safe boot


Published by KateRealta



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