How to remove Infowait virus and restore encrypted files

If you fell a victim of a ransomware and have reasons to expect that it’s the Infowait program – in our item you'll receive help. We suggest plain and safe instructions for Infowait removal and practicable ways to get back the corrupted files.

What is Infowait

Infowait infection is the most dangerous threat that you may face in the Web as a common man literally cannot eliminate it. The exclusive situation when you can beat ransomware is if you are not facing a real virus, but a fake, that blocks your display and attempts to deceive you into making a payment. In any other event, if a virus was created and tuned in a right way – you should only hope that ransomware researchers will beat it. If web-criminals made a mistake, and a virus has some drawbacks, which allow you to get back information – you'll find an answer on this page.



It consists of a completely legal cryptography system which modifies the folders on user’s workstation and makes them useless without a key. Of course, a key is encrypted too, but with a different algorithm. As usual, swindlers favour RSA and AES methods, which are famous for their complexity and fail-safety. The mentioned algorithms and the tools built upon them can be easily found in the Net, so swindlers just need to create mechanisms of protection, to block an admittance to a virus, and make the safe control and update pattern. Some pieces of ransomware just function independently, and swindlers know of another "client" only when he contacts them and sends his money. Other viruses are more active, and deliver files to hundreds servers, to puzzle the malware-fighters and maximize the time needed to beat a virus.

Regardless of ransomware’s type, the AES and RSA algorithms are overly complex to break them directly. It it requires thousands of years to perform all needed operations on a regular machine or, maybe, few decades in case of usage of an industrial computer. There are two efficient manners to beat an encrypting virus: to find flaws in its code, or break into the Command & Control website, to find a master key. In rare cases there is a breaker that can cease ransomware's activity completely or to make it pass a particular machine. If anyone finds such breaker for this virus, or create a decryption software, we'll update this guide.


There are a few possibilities to check, prior to yielding and waiting for a decryption tool. As we said before, Internet-criminals also fail, and certain specialties of your Windows might help you to get back your information.


  • A backup is the single 100% productive manner to get your data back, but you should get rid of a malware first. Ensure that the virus is deleted completely, since if it isn't – all data will be messed up again, with those that are on an outer hard disc.
  • If you use an profile without administrator rights – you should compliment yourself. The thing is that your Windows replicates all files before they’re eliminated or changed. Those copies are known as the SVC, and Infowait knows how to destroy them. If you are using the regular account – the OS asks for a confirmation at the very second Infowait tries to remove SVC. In case you've seen such request and declined it – your SVC are secure, and you might download a specialized tool to get back the information.


If you revised all these opportunities and you have no chance to restore lost files – you better delete the virus from the device and expect when a decryptor will be developed.

How to remove Infowait

As about the deletion – you can't completely elude an installation of software. Infowait is too stealthy and you will definitely pass some elements and then suffer from it (for instance, when you connect an outer drive with your saved files to a not-totally-cleared device). It also lurks very well, and you literally can't remove it completely in manual mode. Knowing this, we have made an efficient removal guide that can help you to beat this problem. It contains a few manual phases and an extra AV program step.

Removal instruction

If you are MAC user, follow this guide: how to decrypt files on MAC.




Step 1. Boot the system into safe mode

  • Press Start
  • Type Msconfig and press Enter

Safe mode. Step 1


  • Select Boot tab

Safe mode. Step 2



  • Select Safe boot and press Ok

More information about Safe mode: What is Safe Mode and how to boot computer in Safe Mode


Step 2. Show all hidden files and folders

  • Press Start
  • Click on Control Panel

Show hidden files. Step 1


  • Select Appearance and Personalization

Show hidden files. Step 2


  • Click on Folder Options
  • Select View tab
  • Select Show hidden files, folders and drives

Show hidden files. Step 3


  • Press Ok


Step 3. Remove virus files


Check next folders to find suspicious files:

  • %TEMP%
  • %ProgramData%


Step 4. Fix hosts file

  • Go to %SystemRoot%\System32\drivers\etc\ folder



  • Open hosts file using Notepad or other text editor
  • Delete suspicious elements
  • Basic hosts file looks like this:



Step 5. Clean registry (for experienced users)

  • Click Start
  • Type Regedit.exe and press Enter
  • Clean startup registry keys
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\RunServices
  • HKEY_LOCAL_MACHINE(HKEY_CURRENT_USER)\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit

Step 6. Scan computer with antivirus

We suggest you to try Spyhunter anti-viral program which is not only efficient, but also fast and constantly advancing antivirus that can clean your device of all harmful programs. Click the link under this paragraph to use our tool and delete Infowait.


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SpyHunter scanner detects threats and malware for free, but to remove infected elements you need to purchase a full version of program for 39.99$. More information about Spyhunter, EULA and Privacy policy.


Step 7. Disable Safe Mode and restart computer

  • Press Start
  • Type Msconfig and press Enter
  • Select Boot tab
  • Remove the check near Safe boot

How to restore files

As you cleared your system of Infowait, or at least you learned how to do that, let’s talk over the info restoration. As we said in previous paragraphs, if you logged in from an admin account and you granted Infowait an access to the device – you have no manner to restore the files except for the previously saved copies. If you don't remember this – you have feeble chances for file restoration, but it needs peculiar recovery program. We advise you to use ShadowExplorer and Recuva programs. You can find these tools easily on their official sites, with thorough guides.

  • Click Start
  • Click Control Panel

Decrypt files. Step 1


  • Click System and Security

Decrypt files. Step 2


  • Select Backup and Restore

Decrypt files. Step 3


  • Select Restore files from backup
  • Select checkpoint to restore


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